Frequently Asked Questions
Everything you need to know about our AI chatbot platform, social media integration, and advanced features.
What is an AI chatbot and how does it work?
An AI chatbot is an automated conversation system powered by artificial intelligence that can understand and respond to user messages. Our platform uses advanced AI models like OpenAI GPT and Google Gemini to create intelligent responses based on your business knowledge and customer needs.
Can I integrate my chatbot with Facebook and Instagram?
Yes! Our platform supports seamless integration with Facebook Pages, Instagram Business accounts, and Telegram. You can manage social media conversations, automate responses, and even schedule posts directly from our dashboard.
Does the chatbot support multiple languages?
Absolutely! Our chatbots support 50+ languages with automatic translation capabilities. Users can communicate in their preferred language, and the bot will understand and respond appropriately.
How does voice functionality work?
Our chatbots include advanced speech-to-text and text-to-speech capabilities. Users can speak to your bot, and it will convert speech to text, process the request, and respond with natural-sounding voice synthesis.
Can I upload my own documents for the chatbot to learn from?
Yes! You can upload documents, PDFs, and text files to create a knowledge base. Our RAG (Retrieval-Augmented Generation) technology will use this content to provide accurate, contextual responses about your business.
What pricing plans are available?
We offer flexible pricing tiers: Free plan for basic features, Pro plan for advanced functionality, and Enterprise for large-scale deployments. All plans include core chatbot features with varying message limits and integrations.
How quickly can I set up a chatbot?
You can have a working chatbot in minutes! Our no-code platform guides you through: 1) Configure your bot's personality, 2) Upload training data (optional), 3) Deploy to your preferred platform (website, Facebook, Telegram, etc.).
Is there a limit on social media posts?
Yes, we have usage limits similar to Telegram: 3 posts per day (free), then 7 more per week (10 total), then 20 more per month (30 total). This prevents spam while allowing legitimate business use.
How secure is my data?
We prioritize security with enterprise-grade protection. All data is encrypted in transit and at rest. We don't share your data with third parties, and you maintain full control over your chatbot's knowledge base and conversations.
Can I customize the chatbot's appearance?
Yes! You can customize colors, branding, welcome messages, and conversation flow. The web widget can be styled to match your brand, and social media bots can be configured with custom responses and personality.
What kind of analytics are provided?
Our platform provides comprehensive analytics including conversation metrics, user engagement, popular topics, response accuracy, and performance insights to help you optimize your chatbot's effectiveness.
Do you provide customer support?
Yes! We offer multiple support channels including live chat, email support, comprehensive documentation, and video tutorials. Our team is here to help you succeed with your chatbot implementation.
Ready to Build Your AI Chatbot?
Start creating intelligent chatbots for your business today. No coding required.